Help and support

If you urgently need help and advice, please contact: the Sexual Abuse Help Portal

There you will find help and support - online, by phone and directly in your area:

The Sexual Abuse Telephone Helpline: 0800 22 55 530 

Helpline times:
Mon., Wed., Fri.: 9 am – 2 pm
Tue., Thu.: 3 pm – 8 pm

The Sexual Abuse Telephone Helpline can also provide online counselling:

Contacting the Independent Commissioner's staff

If you have administrative inquiries, you can address your concerns by post, fax or e-mail to the Independent Commissioner’s staff:

Postal address:
Independent Commissioner for Child Sexual Abuse Issues
Postfach 110129
10831 Berlin

+49 3018 555 41555


The anonymity of the written information and the protection of your data are guaranteed under the data protection regulations.