There are various help and counselling services available to survivors of sexualised violence. It is not only the survivors but also relatives, specialists and anyone who is worried about a child who can find advice here.
“Sexual Abuse Help Portal"
Seek help, find help - with the nationwide Sexual Abuse Help Portal we want to ensure that everyone can find the right support when it comes to the sexual abuse issues. The portal provides a lot of information about the issue and it also helps people to find help and counselling services near them - either online or by phone.
Who is the help portal aimed at?
The help portal supports people who have suffered from sexual violence during their childhood or adolescence as well as relatives, specialists or anyone who has questions about the issue and are worried about a child.
What type of information does the help portal provide?
Anyone who is looking for help and support can get initial guidance via the help portal. You will find that the help portal has extensive information about the following issues:
help during crises
organised sexualised and ritual violence
Its nationwide database includes specialised counselling centres, crisis services, psychotherapists or lawyers. Inclusion in this database does not imply certification of the relevant service or that a seal of approval has been awarded.
Who is behind the help portal?
The “Sexual Abuse Help Portal” is a service provided by UBSKM.
All the facts at a glance: you can find a summary of the most important information listed on the “Sexual Abuse Help Portal” here.
"Seeking help can be very challenging for the survivors and for people who want to help them. This is why it is important that all of those who are seeking help can find it quickly and at a low threshold. This is precisely what the Sexual Abuse Help Portal provides. It will support you in finding local help and it can also provide a lot of information for anyone who wants to know more about the issue. Counselling options are also provided via chat or help hotlines in addition to an extensive database that lists regional support centres. This means that survivors of sexualised violence inflicted during childhood and adolescence can find direct access to help in their immediate vicinity. The portal is simultaneously aimed at relatives, professionals and other people from the world of children and surviving adults who would like to better assess dangerous situations or specifically help the survivors. Anyone who is looking for help can find it!”
Independent Commissioner for Child Sexual Abuse Issues
“Sexual Abuse Telephone Helpline"
The Sexual Abuse Telephone Helpline (0800 22 55 530) is the contact point for survivors of childhood and adolescence sexual violence, for relatives and people from children’s social environment, for specialists and for all interested parties. Anyone who has suffered sexual violence, is worried about a child or adolescent, has a suspicion, a strange feeling or is unsure and would like to ask questions about the issue can contact the Sexual Abuse Telephone Helpline in confidence. You can find more information about the help line here.
The hotline counsellors will provide support for all questions about the issue, both anonymously and free-of-charge and online as well if asked to do so.
The help line’s counsellors are all psychologically and pedagogically trained. They have many years experience in counselling and supporting people who have suffered sexual violence, are confronted by it or are worried about a child or adolescent. They will listen, advise, provide information and, if asked, tell you about help and local support options.
Every conversation remains confidential. The data is never passed on if the counsellors are given specific information such as names or addresses. The caller's telephone number is also protected as the help line counsellors cannot see the number of the incoming call.
The “Sexual Abuse Telephone Helpline” is a service provided by N.I.N.A. (National Info-line, Network and Contact Point for Sexual Violence Against Girls and Boys), funded by the Independent Commissioner for Child Sexual Abuse Issues. More information can be found on the advice centre’s website.
Or better online?
The helpline provides confidential and secure online counselling for youngsters and adults that covers all of the issues related to sexual abuse.
It always takes courage to cope with this sensitive and personal issue. Nevertheless, I am convinced that calling us always helps. Putting your "trust” in us is your first step. And just making that initial step will make taking other steps much easier.
Consultant at the helpline
Sexual Abuse Telephone HelplineCall us - even if you are doubtful
0800 22 55 530 (free-of-charge and anonymous)
Consulting hours:Mondays, Wednesdays and Fridays: 9 am – 2 pm Tuesdays and Thursdays 3 pm – 8 pm
Not staffed on national public holidays and on the 24th and 31st of December.
The helpline provides confidential and secure online counselling for youngsters and adults that covers all of the issues related to sexual abuse. You can find out how to do this on our online counselling website.
berta telephone helpline
The berta helpline (0800 30 50 750) counsellors provide support to anyone who is suffering or has suffered organised sexualised and ritual violence or is being confronted by it as a helper or a specialist - even in an acute crisis or an emergency.
The counsellors always take the time to answer a caller's concerns, thoughts and questions. They provide professional support, are trained in pedagogically and psychologically and have many years of experience with cases of organised sexualised and ritual violence. They are familiar with the issue’s many facets and know the serious consequences that many survivors suffer from and just how important it is to be supported, not to be left alone and at the same time to be able to determine your own path for moving on.
Support is provided nationwide, free-of-charge and anonymously. Every berta helpline conversation remains confidential: the counsellors never ask for names or other personal data. They never pass any information on to third parties. The conversations are not recorded. More detailed information about the berta telephone helpline can be found here.
The “berta” telephone helpline is a service provided by N.I.N.A. (National Info-line, Network and Contact Point for Sexual Violence Against Girls and Boys), funded by the Independent Commissioner for Child Sexual Abuse Issues. You can find more detailed information about the advice centre’s website here.
berta telephone helpline - counselling in cases of organised sexualised and ritual violence
0800 30 50 750 (free-of-charge and anonymous)
Tuesdays: 4 pm – 7 pm
Wednesdays: 9 am - 12 am (noon)
Fridays: 9 am - 12 am (noon)
The berta telephone helpline is not staffed on national public holidays and on the 24th and 31st of December.
Ulm University Hospital’s research project
Survivors and their relatives can use their experiences to help improve the situations of other surviving children, adolescents, adults and their relatives. You can also participate in Ulm University Hospital’s research project either online or by calling the telephone helpline on 0800 22 55 530. The scientific surveys are conducted on changing focal points and naturally, participation is both anonymous and voluntary.
The Independent Commissioner for Child Sexual Abuse Issues uses their findings for his specialist policy work. The mutual objective is to improve the situation for the survivors and to contribute to social discussions.
All of the data is scientifically evaluated at the Department of Child and Adolescent Psychiatry and Psychotherapy at Ulm University Hospital by teams led by Prof. Dr Jörg M. Fegert and Prof. Dr Miriam Rassenhofer.